christmas delivery

 

Due to the limited capacity of carriers, we cannot guarantee delivery by Christmas. However, you can always purchase a gift voucher that you will receive via e-mail immediately after payment or visit one of our flagship stores which are open until December 23. Please do not hesitate to contact our customer service with any questions.

 

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Visiting the Moser glassworks

Christmas Opening Hours of the Glassworks

Dear customers, during the Christmas holiday period from 21st December 2024 to 5th January 2025, no tours of the glassworks will take place.

The Museum, Café, and Dvory Flagship Store will be open as follows:

  • 21st Dec: OPEN
  • 22nd Dec: CLOSED
  • 23rd Dec: OPEN
  • 24th Dec: Christmas Eve – CLOSED
  • 25th Dec: Christmas Day – CLOSED
  • 26th Dec: Boxing Day – CLOSED
  • 27th Dec: OPEN
  • 28th Dec: OPEN
  • 29th Dec: CLOSED
  • 30th Dec: OPEN
  • 31st Dec: New Year’s Eve – OPEN until 2:00 PM
  • 1st Jan: New Year’s Day – CLOSED
  • from 2nd Jan: OPEN according to the standard opening hours

A journey to the magic of crystal

In the place where Moser crystal is created, you will experience the true atmosphere of hand-crafted glass, smell the burnt wooden moulds and breathe more than 160 years of history. You can visit the glassworks, sales gallery or museum, where we present the story of the glassworks from the oldest work to the current collections.

glassworks tour

You will be introduced to the creative handicrafts of the master glassmakers. You will see how they transform the hot mass of glass drawn from a hot furnace into a work of art, how they blow and shape glass in wooden moulds. The tour also includes a visit to the Moser Museum.

Opening hours:             Mon – Sat 9:00 a.m. – 2:00 p.m. Booking in advance is required.
Language:                        Czech, English, after prior arrangement also German, Ukrainian, Russian
Tour groups:                   maximum of 10 people
Admission:                      350 CZK / person
Family admission:        750 CZK (2 adults and 2-3 children aged 3 to 12 years)
Bookings:                         T: +420 353 416 132, E: muzeum@moser.com
Duration:                          approx. 30 min + any time in the museum

NOTICE:

  • entry to the glassworks is allowed only in closed footwear
  • wheelchair access is not available
  • unfortunately, pets are not allowed on glassworks tours

VIP tour of the glassworks

You will look behind the scenes of the glassworks and the secrets of the crystal glass creation. You will get to know the glassworks, visit the cutting, mould-making and engraving workshop. Seeing the whole process of glass creation up close is a unique experience that a standard tour does not offer.

Opening hours:             Mon – Fri   9:00 a.m. – 12:00 p.m.  Booking in advance is required.
Language:                        Czech, English, after prior arrangement also German, Ukrainian, Russian
Tour groups:                   maximum of 5 people
Admission:                      1 700 CZK / person
Bookings:                         T: +420 353 416 132, E: muzeum@moser.com
Duration:                          approx. 1.5 hours + any time in the museum

NOTICE:

  • entry to the glassworks is allowed only in closed footwear
  • wheelchair access is not available
  • unfortunately, pets are not allowed on glassworks tours

Buy tickets online

creative tour

You will look behind the scenes of the glassworks and the secrets of the crystal glass creation. You will get to know the glassworks, visit the cutting, mould-making and engraving workshop. Seeing the whole process of glass creation up close is a unique experience that a standard tour does not offer. Furthermore you will try the engraving craft by yourself. The original motif engraved by your hand on the Moser crystal glass will be given to you as a memory of your unique experience.

Opening hours:             Mon – Fri   9:00 a.m. – 11:00 a.m.  Booking in advance is required.
Language:                        Czech, English, after prior arrangement also German, Ukrainian, Russian
Tour groups:                   maximum of 5 people
Admission:                      2 500 CZK / person
Bookings:                         T: +420 353 416 132, E: muzeum@moser.com
Duration:                          approx. 2 hours + any time in the museum

NOTICE:

  • for technical reasons, the tour is accessible for persons over 13 years of age
  • entry to the glassworks is allowed only in closed footwear
  • wheelchair access is not available
  • unfortunately, pets are not allowed on glassworks tours

Buy tickets online

Gold tour

See behind the scenes of the glass factory and the secrets of creating crystal glass. You will get to see the glassworks, the heart of every glass manufacture, and visit the cutting and mould-making workshop. In addition, you will try out 2 decorating techniques yourself – first you sandblast the chosen motif on the glass and then you decorate it with 24 carat gold yourself. The glass is then fired and shipped to your home within 3 working days. In addition to the memories, you will also have an original hand-decorated glass. 

Opening hours:             Mon – Fri   9:00 a.m. – 11:00 a.m.  Booking in advance is required.
Language:                        Czech, English
Tour groups:                   maximum of 5 people
Admission:                      3 500 CZK / person
Bookings:                         T: +420 353 416 132, E: muzeum@moser.com
Duration:                          approx. 2 hours + any time in the museum

NOTICE:

  • for technical reasons, the tour is accessible for persons over 13 years of age
  • entry to the glassworks is allowed only in closed footwear
  • wheelchair access is not available
  • unfortunately, pets are not allowed on glassworks tours
  • shipping costs for delivery of your glass are not included in the price of the tour

Buy tickets online

 

the Moser museum

Discover more than 160 years of history at the glassworks, from the oldest pieces created to contemporary collections, as well as well-known owners of luxurious Moser crystal. If you are interested, you can also use an audio guide, allowing you to take the tour at your own pace.

Opening hours:                      Mon – Sat   9:00 a.m. – 4:00 p.m.
Admission:                              150 CZK / person
Family admission:                350 CZK (2 adults and 2-3 children aged 3 to 12 years)
Bookings:                                T: +420 353 416 132, E: muzeum@moser.com

  • Wheelchair access available 

Café Moser

A modern Café Moser in the surroundings of our Visitor Centre offers a delightful relax with a view of Ludwig Moser Square.

Opening hours:                      Mon – Sat   9:00 a.m. – 4:00 p.m.

  • Wheelchair access available  

corporate events at the glassworks

Team building, annual conferences, and new product presentations gain an entirely new dimension with the backdrop of the glassworks. Treat your colleagues and business partners to a one-of-a-kind experience.

Learn more

Address of the Moser glassworks visitor center

MOSER, a.s.
Kpt. Jaroše 46/19
360 06 Karlovy Vary
Czech Republic

T: +420 353 416 132
E: muzeum@moser.com

Visitor Centre Manager: Mrs. Alena Šmerdová (E: alena.smerdova@moser.com


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