customer service during christmas

Dear customers, our customer service will be available on December 23 until 3:00 PM CET (UTC+1), from December 29 to 31 from 8:30 AM to 3:00 PM CET (UTC+1), and on January 2, 2026 from 8:30 AM to 4:00 PM CET (UTC+1).

 

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How are the vouchers delivered?

We send the vouchers electronically as a PDF. If you would like a paper voucher, select one of the delivery providers when placing your order. We will print the voucher for you, place it in an envelope, and send it to the entered address.


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