customer service during christmas

Dear customers, our customer service will be available on December 23 until 3:00 PM CET (UTC+1), from December 29 to 31 from 8:30 AM to 3:00 PM CET (UTC+1), and on January 2, 2026 from 8:30 AM to 4:00 PM CET (UTC+1).

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FAQ
Online vouchers and tickets for glassworks tours
How do I apply a tour voucher?

How do I apply a tour voucher?

After purchasing a voucher, we will send detailed instructions via email with a description of how to reserve a tour at the glassworks. This information is also on the back side of the gift voucher.

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