customer service during christmas

Dear customers, our customer service will be available on December 23 until 3:00 PM CET (UTC+1), from December 29 to 31 from 8:30 AM to 3:00 PM CET (UTC+1), and on January 2, 2026 from 8:30 AM to 4:00 PM CET (UTC+1).

 

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Is your packaging process eco-friendly?

We use recycled materials for our packages, which can even be recycled again. Our transport boxes are made of hard cardboard and use a Flo-Pak filling made of recycled and repeat-recyclable polystyrene. The individual products are placed in gift boxes made of paper with a polystyrene filling. Again, both are 100% recyclable.


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